Acuant Scanner Downloads

We make these downloads available for our customers for basic troubleshooting.   If you require more extensive troubleshooting or the latest driver downloads, please contact GBG IDology (formerly known as Acuant) at +1 866.520.1234 ext 3.  


ID Scanner Test Utility:

Please read disclaimer at bottom of the page.

Before using this utility, install the Free SDK to ensure proper functionality.  If you already have an SDK installed, you can likely skip this step. Once installed, download and extract the contents of the ID Scanner Test Utility. This tool helps you test the functionality of your scanner. Encountering issues with your scanner after testing? Don't hesitate to contact us or give us a call/text at (404) 548-8739 for a consultation and quote on replacement hardware.

 Legacy Scanner Drivers:

Scanner Driver and Calibration Resources

Driver Downloads for Current Models:

 Passport P5 drivers - please contact Desko for the drivers or login here:  Download Area | DESKO GmbH


    Calibration Tools and Instructions:

    Please follow these steps for successful calibration:

    1. Print out one copy of the relevant calibration sheet. This will include two sheets - cut both to the size indicated by the dashed lines.
    2. Ensure both sides look the same with arrows pointing in the same direction.
    3. Use tape to secure the side with arrows, keeping both sheets together during calibration.


    Free SDK



    The software, drivers, and calibration tools provided on this page are intended for use with specific scanner products made by third-party manufacturers. These files are provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

    These files are provided for the convenience of our customers. JISC's Scanners does not own the rights to these files, nor is it involved in their development. JISC's Scanners will not be liable for any damages that may arise from the use, or inability to use, these files. Users should follow the calibration instructions carefully to ensure the correct operation of their scanners.

    The downloads are provided free of charge. They may not be redistributed without the express written consent of their respective owners.

    The user is responsible for ensuring that any software downloaded from this site is compatible with their system and free from viruses or other harmful components. Please ensure you have a backup of your system before installing any new software.

    JISC Scanners is not responsible for any issues that may arise from the use of the software on unsupported operating systems or hardware configurations.

    By downloading any of these files, the user acknowledges and agrees to these terms​1​.